Training Description:
To be able to lead the function of establishing, implementing and maintenance of Quality Management System and continually improve its effectiveness. This is a modular course covering:
- Quality concepts and seven-Quality Management Principles.
- Practical training to establish, document, implement, maintain and continually improve quality management system as per the standard.
- Understanding requirements of Quality Management system standard ISO 9001:2015 and their application to effectively and efficiently manage the processes of the organization.
Learning Objectives
- To enable delegates recognize Key theory in Quality Management System auditing.
- To convey / improve practical auditing skills.
- To enable the delegates to plan, conduct & manage QMS external (second and third party) as well as internal audits in accordance with the principles & guidance of ISO 19011.
Target Participants
- Quality managers / executives,
- Management Representatives,
- Existing internal auditors of QMS
- ISO Consultants working for QMS
- Personnel wishing to make career in QMS auditing
- Total Quality management Professionals.
Course Outline
- Structure & Overview of ISO 9001,
- Quality Management Principles with specific focus on process approach & continual improvement
- Audit definition/types/principles
- ISO 19011 & ISO 17021
- Audit Planning & preparation,
- Audit Tools & Techniques,
- Audit Performance,
- Recording & Reporting Non-Conformities (NCs)
- Audit reporting (report writing and review of the report)
- Corrective Action & audit follow-up (CA)
- Surveillance audits
- Continuous Assessment exercises & feedback
- Syndicate & role play exercises & feedback
- Written Examination
Prerequisite/Prior knowledge
All delegates should have reasonably good understanding on quality management principles & concepts & basic requirements of ISO 9001 & QMS audit process. GSC recommends participants must complete study of ISO 9001 standards & should complete the home work. Knowledge of English is essential to participate in the course.
Certificate
Certificate of successful completion shall be issued to all the delegates who attend entire duration of the course & pass the written examination.
Discount Policy
- 10% discount for group booking of 3 to 5
- 15% discount for group booking of 6 or more
Cancellation Policy
GSC reserves right to either cancel or postpone the course. In such cases, the full fees shall be either refunded or adjusted. Request for cancellation of registration shall be accepted only if it is intimated at least 15 working days in advance. Full fees shall be refunded in such cases.